Public offer

The following text is an official public offer (in accordance with Clause 641 of the Civil Code of Ukraine) to conclude a Public Agreement for the sale and purchase of Products posted on the Website of Astrolabe Publishing (hereinafter referred to as the Agreement).

The Customer accepts the terms of this offer at the time of placing the Order by clicking on the “Checkout” button on the Website of the online store, which means the Customer’s confirmation of familiarisation with the text of this Agreement and acceptance of its terms. Any objections of the Customer to the provision of his/her consent in this way shall release the Seller from any liability for failure to comply with the terms of this offer and entitle the Seller to cancel the Order unilaterally. Before making a purchase of books on the website of Astrolabe Publishing, please read this Offer carefully.

1. Definition of terms

1.1. Astrolabe Publishing – Astrolabe Publishing Limited Liability Company, EDRPOU (Unified State Register of Enterprises and Organizations of Ukraine) code 31144783, location: 6 Vynnychenka Str., Lviv, 79008.

1.2. Seller – Astrolabe Publishing, or other business entity (legal entity or individual entrepreneur), whose Products are posted on the Website with the consent of Astrolabe Publishing.

1.3. Customer – an individual who has accepted the terms of the Agreement in full and without exception (the person who has accepted the Offer) in the manner prescribed by this Agreement.

1.4. Parties – the Seller and the Customer.

1.5. Website – a set of pages accessed through a web browser and software modules united by a single management system located on the Internet at and intended to provide information and place the Customer’s order on the basis of this Agreement.

1.6. Product – a list of products published on the website of the online store, which indicates the price, title and description. A Product may also be accompanied by its image.

1.7. Order – a duly executed request of the Customer for the purchase and delivery of the Product to the address specified by the Customer.

1.8. Customer’s Representative – an individual who will present a printed order or other document confirming the conclusion of the Agreement with the Seller.

1.9. Carrier – a legal entity or an individual entrepreneur who has assumed under the Agreement the obligation to deliver the Product to the destination specified by the Customer.

2. Subject of the Agreement

2.1. The Seller undertakes to transfer ownership of the Product to the Customer on the terms and in the manner specified in this Agreement, and the Customer undertakes to accept the Product and pay its cost.

2.2 The Product is ordered by the Customer exclusively for personal, family, household needs not related to the implementation of business activities.

2.3. The Customer warrants to the Seller that he has the necessary legal capacity as well as all the rights and powers necessary and sufficient to conclude and perform the Agreement in accordance with its terms.

3. Ordering the Products

3.1. The Customer can place an order independently on the Website, under the terms of this Agreement. The Customer places an Order on the Website by adding the selected Products to the virtual “Basket” and clicking the “Checkout” button. The title, assortment, quantity and price of the Product that is the subject of this Agreement are determined in the Customer’s Order placed through the electronic catalogue.

3.2. When placing an Order on the Website, the Customer is obliged to provide the following information about himself/herself:

● First and last name;

● E-mail address;

● Address of delivery of the Product;

● Contact phone number;

● And other necessary information.

3.3 The Customer is responsible for the accuracy of the information provided when placing an Order and its purity from claims of third parties. In case of errors and/or incomplete data in the fields “Name”, “Surname”, “Phone number” and others, the Seller is fully exempt from liability for improper execution of the Order.

3.4. The Customer has the right to place an Order for any Product that is presented on the pages of the Website. Each Product may be ordered in any quantity. Exceptions to this rule are indicated in the description of each Product in the event of promotions, withdrawal of the Product from sale, etc.

3.5. After placing the Order, the Seller’s representative sends a message to the Customer’s contact email with confirmation of acceptance of the Order, which contains detailed information about the Order, indicating the title, price and quantity of the selected Product as well as the amount to be paid. Receipt of the email by the Customer is a confirmation of acceptance of the Order. Subsequently, the Seller’s representative may contact the Customer (by phone or e-mail) to clarify information regarding the terms of the Order and delivery. Cash on delivery Orders are sent only after confirmation of the Customer’s phone number, first and last name.

3.6. If it is impossible to order, purchase and deliver the Product, the Seller’s representative shall notify the Customer (by contact phone number or via e-mail).

3.8. In the absence of the Product, the Customer has the right to replace it with another Product or cancel the Order.

4. Price of the Products and payment procedure

4.1 The price of the Product on the pages of the Website is indicated in UAH per unit of the Product and is for informational purposes only.

4.2. The price of the Product indicated on the Website may be changed by the Seller unilaterally. The price of the ordered Product is not subject to change after confirmation of acceptance of the Order in accordance with clause 3.5. of this Agreement.

4.3. The total cost of the Order consists of: – the cost of the Product (from all sections of the Website); – the cost of delivery services.

4.4. The procedure for making payment for the Product is determined in the section “Delivery and Payment”.

5. Delivery of Products

5.1. The methods, procedure and terms of delivery of the Products are indicated on the Website in the section “Delivery and Payment”. The procedure and terms of delivery of the ordered Products shall be agreed by the Customer with the representative of the Website.

5.2. Delivery of the Products ordered and purchased by the Customer shall be carried out by the Seller or a third party (Carrier). Upon delivery of the Products, the Products are transferred directly to the Customer or the Customer’s Representative.

5.3. To fulfil its obligations under this Agreement, the Seller has the right to engage third parties (legal entities and/or individual entrepreneurs) under contracts of trust, commission, carriage, etc.

5.4. The cost of delivery of the Product within each Order shall be calculated based on the weight of all ordered Products, the delivery address of the Order, delivery tariffs described on the Website in the section “Delivery and Payment” and shall be paid by the Customer.

5.5. The Parties agree that the Seller has fulfilled its obligations under this Agreement after the transfer (receipt) of the ordered Products by the Customer.

5.6. The transfer of risks and ownership of the Product from the Seller to the Customer occurs at the time of acceptance and transfer of the Product.

5.7. The procedure for returning the Products is determined in the section “Return of Product”.

6. Responsibility of the Parties

6.1. The Parties shall be liable under the current legislation of Ukraine and this Agreement.

6.2. The Seller shall not be liable for any damage caused to the Customer as a result of improper use of the Products ordered in the online store.

6.3. The Parties shall be released from liability for non-performance or improper performance of obligations under this Agreement for the duration of force majeure circumstances.

6.4. All disputes and controversies arising in the course of fulfilment of the Parties’ obligations under this Agreement shall be resolved through negotiations. If they cannot be resolved, the Parties shall have the right to seek protection of their rights and interests in court.

7. Term of the Agreement

7.1. The Agreement shall be valid from the moment of its conclusion, i.e. from the moment of acceptance of the Agreement by the Customer, in the manner prescribed by this Agreement.

7.2. The Agreement is valid until the Parties have fully fulfilled their obligations under the Agreement.

7.3. The Parties may terminate the Agreement early by mutual consent.

8. Other terms and conditions

8.1. The Seller has the right to unilaterally change the terms of this Agreement without prior notice to the Customer. The new version of this Agreement shall enter into force upon its publication on the Website.

8.2. All information materials presented in the online store are for reference only and cannot fully convey information about the properties and characteristics of the Products, including colour, size and shape, etc. In case the Customer has any questions regarding the properties and characteristics of the Product and other things, the Customer has the opportunity, before placing an order, to contact the Seller by phone indicated on the website to find out full information about the Product.

9. Additional information

9.1. A pre-order is a printed edition that can be purchased on a full prepayment basis at a reduced price by clicking the “Pre-order” button.  The release date of the pre-ordered book is indicated in the Product card. This type of Product is delivered after the specified release date, in the order of chronological receipt of Orders from Customers. The release date of the book may be earlier or delayed, depending on the market situation or force majeure circumstances.

9.2. The e-books of the Publisher are available in epub format on two platforms: Google Play and iBooks. The Customer can choose the platform convenient for him/her by clicking on the appropriate link. The e-books are protected from copying and distribution and can be read through the respective applications of the said platforms. By purchasing e-books, the Customer agrees to the policies of Google Play and iBooks. All questions, inaccuracies, disputes or refunds shall be resolved through the Google Play and iBooks support services.

9.3. Printed publications whose web page contains an active “Buy” button are in stock. If such a button is inactive, the product is expected and will soon be available for sale; if the “Buy” button is not on the page, then the product is not available.

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If the cost of the order is 1000 UAH or more, shipping cost in Ukraine is covered by the Publishing House.
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